Shipping and Return Policy

Returns

Our return policy lasts for 7 days. If 7 days have gone by from the date of receiving the product, unfortunately we cannot accept your refund request.
To be eligible for a return, the product must be unused and in the same condition that you received it. The product must also be in the same packaging as received.
To complete your return, we require a receipt or proof of purchase.
Once the blouse is detached or if pico/tassling done then the saree becomes ineligible for a return.
To initiate a return, please write to us at connect@yazhi.in, with the order details and the reason behind return of the product.
Yazhi silks LLP, reserves the right to refuse a return request, if not found valid.
Yazhi silks LLP, cannot be held responsible for any damage that may happen post purchase of the product such as natural calamities, stains, improper care and normal wear and tear of the product.
To return your product, you should ship your product to: No 016, Saipoorna High End Apartment, Haralur Main Road, Haralur, Bangalore 560102
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are refundable. If you receive a refund, the cost of return shipping will be added to your refund.
If you are shipping an item over 1500, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at connect@yazhi.in

For any order within India, there will be no additional shipping cost. We use only reputed delivery partners such as BlueDart, DHL etc.,
If product must be shipped to any remote location then a special instruction must be sent to connect@yazhi.in with your complete address details, for us to deliver the product. Any additional charge that may incur will be intimated and must be paid by the customer.
The tracking and carrier information details for the shipments will be sent out to the customer once the product is shipped.
Please do not accept the package if tampered/damaged. In such cases, please ensure to take photograph of the same and return the package to the carrier. If such packages are accepted, it will be deemed that the product was received in good condition.